ValuCare

ValuCare Renews License, Strengthens Commitment to Members

For ValuCare members, clients, and partners, trust is everything. It’s the confidence that when care is needed, coverage is there—and that behind every benefit is a system that works responsibly and reliably.

ValuCare leadership visits the Insurance Commission, reaffirming the company’s commitment to regulatory compliance and quality healthcare for members. From left: Chief People Officer Erika Denice Castillo, Chief Operating Officer Franz Araque, CEO Elmer Palomata, M.D., Insurance Commissioner Atty. Reynaldo Regalado, VP for Operations Richard Argarin, Chief Legal, Compliance, & Data Privacy Officer Atty. Roselle Perez, Marketing Head Michelle Ciriacruz, and Medical Director Cristian Dela Cruz, M.D.

For ValuCare members, trust shows up in the everyday moments—when a clinic visit goes smoothly, when a Letter of Authorization for a checkup is approved without stress, when care is there right when it’s needed. It’s the quiet reassurance that someone is looking out for your health behind the scenes.

 

That reassurance was recently strengthened as ValuCare’s license to operate (valid until December 2028) was officially renewed by the Insurance Commission (IC). While this renewal happens at the regulatory level, its meaning is deeply personal for the people who rely on ValuCare every day.

Across the Philippines, millions rely on HMOs to stay healthy, catch conditions early, and access care without breaking the bank. Today, HMOs serve an estimated seven million members nationwide, making preventive and essential healthcare more accessible than ever. *

At ValuCare, meeting regulatory standards isn’t just about compliance—it’s about protecting that sense of security members count on. As shared by Dr. Elmer Palomata, ValuCare’s Chief Executive Officer, staying true to this responsibility means focusing on what matters most:
“Delivering quality service, strengthening preventive care, and staying closely connected with members. These are what build trust and support better health outcomes.”
The license renewal also brings peace of mind. It reassures members that ValuCare continues to operate responsibly, with the right systems, safeguards, and governance in place. As Atty. Roselle Perez, ValuCare’s Chief Legal, Compliance, and Data Privacy Officer, explained, 
According to Franz Araque, ValuCare’s Chief Operating Officer, “Compliance isn’t just a requirement—it’s part of how we protect and serve our members. We are committed to ensuring that care for our members remains at the heart of daily operations.”

ValuCare’s compliance with the IC reflects its belief in strong standards and fair oversight—because these standards ultimately safeguard members. By upholding them, ValuCare helps strengthen the HMO sector’s role in supporting national healthcare goals.

For members, clients, and partners, the renewal is a promise: your care, your trust, and your well-being will always come first at ValuCare. “You can count on us!”

ValuCare is a leading Health Maintenance Organization in the Philippines, offering healthcare solutions for both corporate and individual members. Founded in 1997 by doctors, ValuCare now supports over 300,000 members and more than 1,000 corporate clients nationwide, with a strong presence across key regions in the country.

Its operations are supported by MiCare HealthTech, a regional healthcare company backed by the Zuellig Group, Mitsui & Co., and the International Finance Corporation. This gives ValuCare the scale, financial strength, and long-term stability to keep improving services, investing in innovation, and delivering reliable care.

This foundation brings healthcare expertise, solid governance, and operational excellence—all focused on serving Filipino members better.